People Shock an Interview author Tema Frank
This week I interviewed best selling author, international speaker and consultant Tema Frank. Tema has over three decades of experience in business and marketing strategy, usability testing and customer experience improvement. I spent some time talking with Tema about her new book Peopleshock: Why People Matter More than Ever in the Digital Era and How that Changes Business.
Learn more about Tema on her website:Buy her book Twitter
Free gift www.frankreactions.com/33ways
|Tags: Customer Centric Marketing|