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Maximising customer value

Posted by Danielle MacInnis on 7 November 2017

Feedback from your customers is critical for small businesses. The more you understand your customers, the more successful you will be. Services we provide help you do this include:

1. Customer feedback mechanisms: customer surveys, polls, interviews and focus groups, market analysis, industry research

2. Employee feedback systems: brainstorming, sales/ service story sharing, surveys

3. Reviewing customers buying cycles

4. Product innovation teams and collaboration

5. Customer brand analysis

How customer centric is your business?

Author: Danielle MacInnis
About: Dan is a customer centric marketer and the owner of MacInnis Marketing a company that creates sales and marketing systems to attract customers and employees to companies that they love.
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Tags: Customer Insight

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