Customer Centric Marketing Podcast
Even though I did this podcast 10 years ago it is never more relevant than today. This podcast is with one of the original design thinkers, Arne van Oosterom the founder and partner at DesignThinkers Academy. The academy is part of Design Thinkers, a global innovation agency network Arne co-founded in 2006. DesignThinkers currently has teams in more than 20 countries. The underlying premise is the design of products that can be applied to services. This always made sense to me. Listen to how we should be thinking about creating better customer experiences with Arne.
