AI for your business
Every enquiry followed up, without you chasing it.
I connect the tools you already pay for and put AI into the jobs that repeat, with a person approving anything that reaches a customer. Every automation is measured against where you started.
The follow-up lives in one person's head.
Best fit: an established service business with a CRM or email platform already holding contacts. No CRM and no list yet? Start with a Strategy Project.
- Enquiries slip through the gap between the form and the follow-up.
- One person, often the owner, is the only one who knows how the follow-ups, reminders and reports get done.
- You have a CRM, an email platform and a booking tool that do not talk to each other, and nobody trusts the numbers.
The whole customer loop, with a person at the centre.
Start small. Prove it. Then build.
Automation Audit
$1,000 + GSTCredited against the build if you go ahead.
Your processes, people, tools and data mapped. Baseline figures captured. Every opportunity ranked by value, effort and risk.
Connected System
From $2,500 + GSTFixed fee.
Three to five automations in the first 90 days, built in your own tools, with a person approving anything that sends.
Marketing AI Build
$4,500 + GSTFixed fee.
Your marketing set up to run through AI: style guide, image rules, a monthly content engine, scheduling and a monthly report.
For whole-of-business work, such as Microsoft 365 Copilot and SharePoint across every team, we start with a paid needs analysis workshop and quote from there.
Enquiry to repeat business.
- EnquiryInstant acknowledgement, a CRM record created, an alert to the right person.
- QualificationA lead tool score or a few questions route the enquiry to the right person.
- QuoteA follow-up sequence, and a task for your team if there is no reply after the days you choose.
- Job deliveredA review request and what happens next.
- Repeat serviceService or renewal reminders and your newsletter.
- Lapsed customerA reactivation sequence after the gap you choose.
The system lifts. People decide.
- Approves anything that sends to a customer.
- Owns each automation by name, with an off switch and the previous version saved.
- Confirms in writing who an automation will reach, and how many people, before it goes live.
- Signs off before anything is deleted. Your lists and history are saved before any change.
Each automation is measured against its baseline at 30 and 90 days, in business terms: how fast enquiries get a reply, booked jobs, hours given back. You keep a written runbook for each one, and each role gets a training session.
Built in real businesses.
Want to learn to do it yourself? Small Biz Prompt Shop teaches small business owners to market with AI on their own terms.
The brief asked for nine AI agents and thirteen automations. We built one agent and five automations, sized to the team that would run them. Every request now has one path, one owner and a record of who approved it.
Read the case study →Claude working inside HubSpot caught a workflow with its logic back to front before it went live, where it would have shut out the warmest leads. Website form tracking is now live, so every enquiry is counted.
Read the case study →Content that took about a week a month now takes about a day, run by the practice manager herself.
Read the case study →Stop chasing the follow-up.
Start with a free discovery call. If an Automation Audit is the right first step, I will tell you.
Straight answers.
Will AI send things to my customers on its own?
No. A person approves anything that reaches a customer, and every automation has an owner and an off switch.
Do I need new software?
Usually not. I build in the platforms you already pay for first, and only add a connector tool where they cannot talk to each other.
What is not included?
Custom software development. Where a job needs it, I will tell you and refer it out.