Customer Centric Audit Tools

Here are some below:

Test your customer Centricity - MacInnis Marketing
Customer Empathy Audit -  Empahty Insight
Customer Service Aptitude - John DeJulius
Humanize online Assessment - Humanize The book
Customer Culture Tools -  Jeanne Bliss
Customer Monitor - NPS software



Latest News

Employee engagement is key to customer centric organisations

Mar 08 2018
I found this infographic and video by the Temkin Group and had to share it with you. The engag...

Which Competitors are watching you?

Feb 21 2018
Who is watching you? There are some sneaky ways to can check which competitors may be trac...

Subscribe to E-News

Join 10,000 of your peers and
make better marketing decisions with our e-news

What Our Clients Say

I came across Danielle by chance on a business ...

Sophie Andrews, The Accounts Studio

Our Clients


Who we Are


What We Do


Why We Care


Who Work With

Knowledge Portal



Tell a FriendPrintBookmark SiteHome