Maximising customer value

Customer Insight
Written By Dan MacInnis

Feedback from your customers is critical for small businesses. The more you understand your customers, the more successful you will be. Services we provide help you do this include:

1. Customer feedback mechanisms: customer surveys, polls, interviews and focus groups, market analysis, industry research

2. Employee feedback systems: brainstorming, sales/ service story sharing, surveys

3. Reviewing customers buying cycles

4. Product innovation teams and collaboration

5. Customer brand analysis

How customer centric is your business?

Dan MacInnis

Dan is a marketer and a creative soul. She has over 25 years of experience helping small businesses with their marketing and started Happy Beads in 2021 as a creative outlet during the pandemic.

https://www.macinnismarketing.com.au