Feedback from your customers is critical for small businesses. The more you understand your customers, the more successful you will be. Services we provide help you do this include:

1. Customer feedback mechanisms: customer surveys, polls, interviews and focus groups

2. Employee feedback systems: brainstorming, sales/ service story sharing, surveys

3. Reviewing customers buying cycles

4. Product innovation teams and collaboration

5. Customer brand touch point analysis 

How we work with you?

Ready to go right now?..Where to start...?

Complimentary Business Growth Strategy session

We offer something called a complimentary business growth strategy session. The purpose of this session is to gauge the possibilities of improving your marketing and sales process. We talk about your goals, what gets in the way of achieving them and your next best steps.

What you get:

1. Solid ideas to improve your business marketing immediately

2. Easy tips to
create real prospects

3. The opportunity to ask any questions of a marketing expert

We don’t do these sessions with every business so please fill out this quick survey to see if you qualify for this session.

When you engage MacInnis Marketing customer and employee feedback forms an important part of the auditing process. For  more information visit our services.